Job Description

Luxury Pool Start-Up Technician – Ensuring Excellence in Every Pool

Position: Luxury Pool Start-Up Technician Location: Charleston, SC (Local Candidates Only) Compensation: Competitive Hourly Rate: $20 - $25/hr Schedule: Monday – Friday, 7 AM – 5 PM

Are you skilled in water chemistry, equipment calibration, and customer education? Do you take pride in delivering exceptional results and providing homeowners with confidence in their new pools? Aqua Blue Pools is seeking a dedicated Start-Up Technician to ensure our pools operate flawlessly, are chemically balanced, and provide homeowners with a superior outdoor experience.

Role Overview: As our Luxury Pool Start-Up Technician, you'll be responsible for completing the final phase of pool construction. You'll ensure all equipment is correctly configured, chemicals are balanced precisely, and customers are thoroughly educated about their new investment. This critical role guarantees the quality of our pools and customer satisfaction from day one.

Why Aqua Blue Pools? Aqua Blue Pools creates luxury outdoor spaces designed to deliver years of enjoyment and lasting memories. Our core values guide everything we do:

• Optimism: We proactively address challenges with innovative solutions.
• Integrity: We build trust through honesty, dependability, and quality workmanship.
• Reliability: Our commitment ensures each pool functions perfectly.
• Customer Focus: Empowering homeowners through education and excellent service.
• Initiative: Taking proactive responsibility and pride in our craftsmanship.
• Diversity: Valuing diverse perspectives that enhance innovation and teamwork.
• Resilience: Adapting effectively to ensure consistent customer satisfaction.

Key Responsibilities:

Equipment Operation & Troubleshooting

• Configure, calibrate, and program pool automation systems, heaters, pumps, and controllers.
• Ensure equipment functionality, troubleshooting and coordinating with vendors as needed.

Water Chemistry & Cleaning

• Manage detailed water chemistry analysis and adjustments.
• Conduct thorough cleaning tasks including skimming, brushing, vacuuming, and filter maintenance.
• Document and report any pool surface issues accurately.

Customer Training & Education

• Provide comprehensive orientations for homeowners on system operations and maintenance.
• Educate clients clearly on automation systems, heating, lighting, and maintenance schedules.

Customer Service & Communication

• Serve as a professional representative, addressing client questions and concerns thoroughly and effectively.
• Ensure a smooth hand-off, leaving customers feeling confident and satisfied.

Vehicle & Inventory Management

• Maintain a clean, organized, and well-stocked company vehicle.
• Perform daily inventory checks, promptly reporting any supply or maintenance requirements.

Documentation & Reporting

• Record detailed equipment settings, conditions, and documentation via company software.
• Complete daily task checklists accurately and thoroughly.

Continuous Learning & Development

• Stay current with industry advancements through regular training and knowledge sharing.

Preferred Qualifications:

• Customer-oriented with strong interpersonal and communication skills.
• Technical and mechanical aptitude; skilled in equipment setup and troubleshooting.
• Detail-focused and organized with diligent documentation practices.
• Self-motivated, able to work independently and manage your schedule efficiently.
• Physically fit, comfortable working outdoors and performing manual tasks.
• Dependable team player committed to quality and reliability.

Benefits:

• Comprehensive health, dental, and vision insurance (available after 90 days)
• 401(k) retirement plan with company match
• Generous paid time off and holiday schedule
• Maternity and paternity leave options
• Professional, supportive, and engaging work environment

Ready to Join Our Team? If you're looking for a fulfilling role that blends technical expertise, outdoor work, and customer engagement, Aqua Blue Pools invites you to apply today and be part of a team delivering exceptional pools and outstanding customer experiences.

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